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网络安全 GRC 14 项

Security Operations Center (SOC) Operations Runbook Audit

此检查清单为英文版。

Audits the operational runbooks and processes of a security operations center, including alert triage, escalation, shift management, and continuous improvement.

NIST 800-61NIST 800-53ISO 27001

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Coverage & Staffing

  • Is SOC monitoring coverage defined (24x7, follow-the-sun, or business-hours)? *
  • Are analyst roles and tiers (T1/T2/T3) documented with responsibilities? *
  • Is there a defined escalation path to incident response and management? *
  • Are on-call rotations and contact trees maintained and current? *

Triage & Runbooks

  • Do documented runbooks exist for the most common alert types? *
  • Do runbooks define triage steps, enrichment sources, and decision criteria? *
  • Are alert severity and priority definitions standardized? *
  • Are runbooks reviewed and updated after significant incidents or changes?

Shift Management

  • Is a structured shift handover process used to transfer open items? *
  • Are open and in-progress cases tracked in a case management system? *
  • Is an operational log of shift activity maintained?

Metrics & Improvement

  • Are SOC performance metrics (MTTD, MTTR, alert volume) tracked? *
  • Are recurring false positives fed back to detection engineering for tuning? *
  • Is analyst burnout and alert fatigue monitored and managed?

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