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품질경영(QMS) 13개 항목

Supplier Scorecard & Development Program Checklist

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A checklist for operating a supplier performance scorecard and development program, covering performance metrics, monitoring, escalation, and development actions per ISO 9001 Clause 8.4 and IATF supplier monitoring.

ISO 9001:2015IATF 16949:2016

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Scorecard Metrics

  • Are supplier quality performance metrics defined (e.g., PPM, defective lots, rejects)? *
  • Are delivery performance metrics defined (on-time delivery, premium freight)? *
  • Are responsiveness and corrective-action metrics (e.g., SCAR closure time) included? *
  • Are scorecard weightings and rating thresholds (e.g., A/B/C classification) defined? *

Data Collection & Review

  • Is supplier performance data collected at a defined frequency (e.g., monthly/quarterly)? *
  • Are scorecards communicated to suppliers with the performance results? *
  • Is supplier performance reviewed as an input to management review?

Escalation & Controls

  • Is there a defined escalation process for suppliers not meeting performance targets? *
  • Are controlled-shipping or containment requirements applied to poor-performing suppliers as needed?
  • Are re-evaluation and re-approval criteria applied to underperforming suppliers? *

Supplier Development

  • Are suppliers prioritized for development based on performance, risk, and criticality? *
  • Are development actions (audits, training, joint improvement projects) defined and tracked to closure? *
  • Is the effectiveness of development actions verified through subsequent performance data? *

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