품질경영(QMS) 15개 항목

Competence, Awareness & Training Checklist

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Verifies that persons doing work affecting quality performance are competent and aware of their contribution to the QMS.

ISO 9001:2015

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Competence Determination (Cl. 7.2)

Has the necessary competence been determined for persons whose work affects QMS performance? *
Are these persons competent on the basis of appropriate education, training, or experience? *
Where competence gaps exist, are actions taken (training, mentoring, reassignment) and their effectiveness evaluated? *
Is documented information retained as evidence of competence? *

Training Records

Employee / role reviewed *
Are job-specific training requirements defined and up to date? *
Date of most recent competence review
Are training records complete and retrievable? *

Awareness (Cl. 7.3)

Are persons aware of the quality policy? *
Are persons aware of relevant quality objectives? *
Are persons aware of their contribution to QMS effectiveness and the benefits of improved performance? *
Are persons aware of the implications of not conforming to QMS requirements? *

Effectiveness & Continual Development

Is the effectiveness of training and competence actions evaluated (e.g. on-the-job assessment)? *
Is a training needs analysis performed when roles, processes, or technology change? *
Are competence requirements reflected in role descriptions and periodically reviewed? *

Competence, Awareness & Training Checklist 체크리스트 전체 다운로드

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