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Government Social Media & Public Records Checklist

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Helps agencies manage official social media accounts consistent with public records, retention, accessibility, and First Amendment limits on blocking and comment moderation.

State Public Records LawFirst Amendment (O'Connor-Ratcliff / Lindke)Records Retention Schedule

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Account Governance

  • Is there an adopted social media policy governing official accounts and authorized users? *
  • Are official accounts inventoried and distinguished from personal accounts of officials? *
  • Are account credentials controlled and transferred on staff changes? *

Public Records & Retention

  • Are posts, comments, and messages treated as public records where responsive? *
  • Is social media content captured/archived to meet the records retention schedule? *
  • Can content be produced in response to public records requests? *

Comment Moderation & First Amendment

  • If comments are enabled, are moderation rules viewpoint-neutral and published? *
  • Is blocking of users or deletion of comments limited to neutral, disclosed criteria? *
  • Are moderation actions logged? *

Accessibility & Security

  • Do posts include alt text and captions to meet accessibility requirements? *
  • Is multi-factor authentication enabled on official accounts? *
  • Are impersonation/compromise response procedures defined? *

Government Social Media & Public Records Checklist 체크리스트 전체 다운로드

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