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ISO 9001:2015 Quality Objectives & Planning to Achieve Them Checklist (Clause 6.2)

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A checklist to establish quality objectives at relevant functions and levels and to plan the actions, resources, responsibilities, and evaluation to achieve them per ISO 9001:2015 Clause 6.2.

ISO 9001:2015

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Establishing Objectives (Cl. 6.2.1)

  • Are quality objectives established at relevant functions, levels, and processes? *
  • Are the objectives consistent with the quality policy? *
  • Are the objectives measurable? *
  • Do the objectives take into account applicable requirements? *

Relevance & Communication

  • Are the objectives relevant to conformity of products and services and to enhancement of customer satisfaction? *
  • Are the objectives monitored? *
  • Are the objectives communicated to relevant personnel? *
  • Are the objectives updated as appropriate? *

Documented Information & Metrics

  • Is documented information on the quality objectives maintained? *
  • Are baseline values and targets defined for each objective?
  • Are the objectives deployed to relevant processes and functions consistently? *

Planning to Achieve (Cl. 6.2.2)

  • Has the organization determined what will be done to achieve each objective? *
  • Have the resources required been determined? *
  • Has responsibility been assigned and completion timing (when it will be completed) defined? *
  • Has the method to evaluate the results been determined? *

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