Government Command Center 16 items
Limited English Proficiency (LEP) Language Access Plan Checklist
Confirms a government agency receiving federal financial assistance provides meaningful access to programs for limited-English-proficient persons.
Title VI Civil Rights ActExecutive Order 13166DOJ LEP Guidance
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Legal Basis & Assessment
- Does the agency recognize that failing to provide meaningful access to LEP persons may constitute national origin discrimination? *
- Has the agency conducted the four-factor analysis to determine the extent of its language obligations? *
- Has the agency identified the languages frequently encountered in its service area? *
- Is a written language access plan adopted and periodically updated? *
Oral Interpretation
- Are competent interpretation services available at no cost to the LEP individual? *
- Are interpreters assessed for competency and confidentiality rather than relying on minor children? *
- Is telephonic or video remote interpretation available for less common languages? *
- Are bilingual staff who provide services assessed for language proficiency? *
Written Translation
- Have vital documents been identified and translated into frequently encountered languages? *
- Does the safe harbor translation threshold (5 percent or 1,000 persons) inform which languages are translated? *
- Are translations reviewed for accuracy and plain language? *
- Are 'I speak' language identification cards or equivalents available? *
Notice, Training & Monitoring
- Are LEP persons notified of the availability of free language assistance through signage and outreach? *
- Are frontline staff trained on how to identify language needs and access interpreters? *
- Is a process in place to receive and resolve language access complaints? *
- Is the language access plan and its usage data reviewed on a defined cycle? *
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